Their tech was called out on a last minute repair, but the Boss Tok my machine back to the shop, checked it out completely, replace fan and motor, and decertified the ResMed Dreamstation. I arrived yesterday morning, within 10 minutes, I was informed the machine was “still in warranty time frame”.

She gave me a good day to come in, Thursday. I asked the very pleasant girl on the phone if it was possible to bring the machine to them ? Absolutely was her answer, most of our business is mail in, but bring it up. , the story is All positive ! I called Altra and found out they were in Ocala, about 30 miles from my home. I was to the point before I called Altra Service Professionals, that I asked the one provider, are these “throw away Machines” like our Television sets are? At that point, I think she felt sorry for me. Not sure why this industry is so difficult to communicate with, but we have definitely had our moments. What Our Customers Are SayingĪfter a week of contacting two Major providers of CPAP supplies, and being told it was no longer in warranty, I was able to convince one provider to give me the name of Altra Service, a certified company that could repair my machine. Any repair completed under the manufacturer warranty will follow the manufacturer’s warranty policy (typically 90 days) and is not covered by the ASP warranty. Please note: The manufacturers warranty supersedes the ASP warranty. TOBACCO RELATED SMOKE SUCH AS CIGARETTES AND INFESTATIONS VOID WARRANTY. Warranty EXCLUDES filters, physical damage, water damage, and preventive maintenance. Rest assured that your equipment will be serviced right the first time. We stand behind our work! All of our oxygen concentrator repair work comes with a full one (1) year warranty for parts replaced and the associated labor. It doesn’t get any easier than that! The ASP Guarantee In addition, you are able to generate and print a FREE pre-paid UPS shipping label to send us your equipment – all from our website. You will receive an email confirmation that will include our contact information and address to send the oxygen concentrator machine. Complete the information and click submit. Please go to the following page to schedule service. Ready To Schedule Oxygen Concentrator Repair Service?

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